Privacy policy

Privacy Policy 

Last updated: March 18, 2026

Baggle operates this website and store to provide you with a curated, seamless shopping experience. This Privacy Policy explains how we collect, use, and share your personal information when you use our services. By accessing or using our store, you acknowledge the practices described in this policy.

1. Personal Information We Collect

We collect information that identifies or can be linked to you, including:

  • Contact Details: Name, email address, phone number, billing and shipping address.

  • Payment Information: Transaction details and payment confirmations (processed securely via third-party providers).

  • Account & Usage Data: Username, password, preferences, products viewed, cart activity, and IP address.

  • Communication Data: Information provided during customer support inquiries.

2. How We Collect & Use Information

We collect data directly from you (orders), automatically (cookies), and from service providers (Shopify). This data is used to fulfill orders, prevent fraud, provide support, and—with your consent—send marketing updates.

3. Sharing & International Transfers

To provide our Services, we disclose your information to:

  • Fulfillment Partners: We share order details and shipping addresses with our international fulfillment partners (including AliExpress and CJ Dropshipping) to ship products directly to you.

  • Service Providers: Including Shopify (hosting), payment processors, and analytics tools.

  • Compliance: We may disclose information if required by law or to protect our rights.

International Note: Your data may be transferred, stored, and processed in countries outside of your residence (including the US and China) where our servers and suppliers are located.

4. Your Rights

Regardless of your location, we respect your right to privacy. You may contact us at any time to:

  • Access the personal data we hold about you.

  • Request the correction of inaccurate data.

  • Request the deletion of your personal data.

  • Opt-out of marketing communications.

5. Data Security & Retention

We implement reasonable technical measures to protect your data. We retain your information only as long as necessary to provide our services, resolve disputes, or comply with legal obligations.

6. Children’s Privacy

Baggle is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

7. Contact Us

For any questions regarding this policy or to exercise your rights, please contact our support team:

  • Trade Name: Baggle

  • Email: support@shopbaggle.com

  • Physical Address: Posta House, Kenyatta Avenue, P.O. Box 00100 GPO, Nairobi, KE

  • Phone: +254 723 714 329